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My question is not in the knowledge base, what now? ​

What to do if your question is not in the knowledge base.

It may happen that you have a question that is not covered in our knowledge base. In that case, there are several steps you can take to still get help:

1. Helpdesk ​

Contact our customer support for direct help. This can be done via:

  • Ticket: Create a support ticket on our website with your question.
  • Email: Send an email to support@planetnode.net with your question.
  • Phone: Call our support team for direct assistance.

2. Social Media ​

Follow and contact us on social media platforms:

3. Comments and Suggestions ​

Do you have suggestions for new articles or topics that should be included in the knowledge base? Let us know via the feedback section on our website or send an email to feedback@planetnode.net.

We strive to continuously improve our knowledge base and greatly appreciate your input.

For more information, visit PlanetNode Docs.