How many access cards are included?
Learn about the access cards included with colocation services for datacenter access.
PlanetNode includes access cards for datacenter access with your colocation service. The number of access cards depends on the size of your rack.
Included access cards
Half rack
- 1 access card included
- Provides access to the datacenter for authorized personnel
- 24/7 access according to datacenter policies
Full rack
- 2 access cards included
- Two access cards for added flexibility
- Useful if multiple people need datacenter access
Access Policies
Access cards provide access according to the datacenter's security policies. Contact us for details about access procedures and policies for each location.
Additional access cards
If you need more access cards than are included:
- Contact support: Create a support ticket
- Request additional cards: Specify how many additional cards you need
- Provide authorized personnel: List the names of authorized personnel for each card
Additional access cards may be subject to additional fees. Our team will provide pricing when you request additional cards.
Access card management
- Card activation: Access cards are activated when your colocation service is set up
- Authorized personnel: Only personnel listed during setup will receive access cards
- Security: Access cards are tied to specific individuals and cannot be shared
- Lost cards: Contact us immediately if an access card is lost or stolen
Datacenter access procedures
Access cards allow entry to the datacenter according to:
- Datacenter security policies: Each facility has specific access procedures
- 24/7 availability: Most datacenters provide 24/7 access
- Visitation policies: Guest access may require additional procedures
- Security requirements: ID verification may be required
Security
Access cards are for authorized personnel only. Never share or lend access cards. Report lost or stolen cards immediately.
Getting started
When setting up your colocation service:
- Specify personnel: Provide the names of personnel who will need access cards
- Choose rack size: Half rack (1 card) or full rack (2 cards)
- Request additional cards: If needed, request additional cards during setup
Questions?
- Access procedures: Contact us for specific access procedures at your datacenter location
- Additional cards: Create a support ticket to request additional access cards
- Access issues: If you have trouble accessing the datacenter, contact our support team immediately
Planning
When planning your colocation setup, consider how many people will need datacenter access and plan accordingly.