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How do I upgrade my Hytale server?

Learn how to upgrade your Hytale server when experiencing lag or performance issues.

If your Hytale server is experiencing lag, low performance, or you're reaching player limits, upgrading to a larger plan can help improve your server's performance and support more players.

When should I upgrade?

You should consider upgrading your Hytale server if:

  • Players experience lag or stuttering during gameplay
  • RAM usage is consistently high (check the Console tab in your panel)
  • CPU usage is constantly at maximum capacity
  • You're reaching the player limit for your current plan
  • Performance drops when multiple players are online
  • Server crashes or becomes unresponsive under load
  • You want to support more players than your current plan allows
  • Heavy modding requires more resources

Current Hytale server plans

Our Hytale servers come in different sizes:

  • 4GB plan: 5-10 players recommended (€9.50/month)
  • 6GB plan: 10-20 players recommended (€14.00/month)
  • 8GB plan: 15-30 players recommended (€18.00/month)
  • 10GB plan: 20-40 players recommended (€24.00/month)

Need more than 40 players?

For larger servers (40+ players) or very heavy modding, consider our VPS hosting or Dedicated Servers for maximum performance and customization.

How do I upgrade my Hytale server?

Upgrading your Hytale server is done through our support team. Follow these steps:

  1. Log in to your client area

  2. Navigate to your Hytale server service

  3. Click on SupportOpen Ticket or go directly to create a support ticket

  4. Select "Upgrade Request" or "Technical Support" as the category

  5. Include the following information in your ticket:

    • Your current server plan (4GB, 6GB, 8GB, or 10GB)
    • The plan you want to upgrade to
    • Reasons for the upgrade (lag, more players, etc.)
    • Your server name or ID (if available)
  6. Submit the ticket and our team will process your upgrade request

Processing time

Upgrade requests are typically processed within 24 hours during business days. You'll receive confirmation via email once your upgrade is completed.

Option 2: Contact via Discord

For quick questions about upgrades:

  • Join our Discord
  • Ask in the support channel about upgrading your Hytale server
  • Our team will guide you through the process

Option 3: Email support

What happens during the upgrade?

  1. Our team reviews your request and confirms the upgrade
  2. Minimal downtime: Most upgrades can be done with only a few minutes of downtime
  3. Your server is upgraded to the new plan
  4. You receive confirmation via email
  5. Billing is adjusted pro-rata for the upgrade

Server restart required

Your server will need to be restarted during the upgrade process. We recommend scheduling upgrades during low-traffic periods if possible.

How much does an upgrade cost?

  • Pricing is pro-rata: You only pay the difference between your current plan and the new plan
  • Monthly pricing: The upgrade cost is calculated based on the monthly price difference
  • Billing cycle: Your next invoice will reflect the new plan pricing

Current Hytale plan pricing:

  • 4GB: €9.50/month
  • 6GB: €14.00/month
  • 8GB: €18.00/month
  • 10GB: €24.00/month

Annual billing discounts

Discounts are available for quarterly, semi-annual, and annual billing periods. Check your client area or ask in your support ticket for annual pricing options.

Before upgrading: Try optimizing first

Before upgrading, consider trying these optimizations first:

  • Optimize server settings: Check our guide on optimizing your Hytale server settings
  • Reduce render distance and other performance-heavy settings
  • Limit the number of mods or remove resource-intensive mods
  • Check for mod conflicts that might be causing performance issues
  • Restart your server regularly to clear memory leaks

Free optimization

Optimizing your server settings is free and can often resolve performance issues without needing to upgrade!

Need help choosing the right plan?

Not sure which plan is right for you? Include these details in your support ticket:

  • Current number of players on your server
  • Performance issues you're experiencing
  • Planned player count (how many players do you expect?)
  • Mod usage (are you using many mods?)
  • Server activity (peak player times, etc.)

Our support team will help you choose the best plan for your needs!

After upgrading

Once your upgrade is complete:

  1. Monitor performance in the Console tab
  2. Test with your usual player count to verify the improvement
  3. Adjust server settings if needed (you may be able to increase render distance, etc.)
  4. Enjoy better performance and support for more players!

Downgrading

If you need to downgrade to a smaller plan:

  • Contact support via support ticket
  • Make sure your current player count fits within the new plan's limits
  • Downgrades are also possible, but ensure your server fits within the new resources

Before downgrading

Make sure you won't exceed the player limits or resource limits of the smaller plan. Consider your current usage before requesting a downgrade.

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