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How do I log into my VPS?

Great that you're interested in a VPS with us, here we explain how you can log into your VPS.

With the following steps you'll be able to log into your brand new, super fast VPS at PlanetNode:

Step 1: Get your VPS credentials

You need the following information to log in:

  • Primary IP: The IP address of your VPS
  • Username: Your username (for example ubuntu for Ubuntu, debian for Debian, etc.)
  • Password: Your password

You can find these details in two places:

  1. In the email you received after purchasing your VPS
  2. On my.planetnode.net under your VPS service

INFO

The username depends on the operating system:

  • Ubuntu: ubuntu
  • Debian: debian
  • AlmaLinux/Rocky Linux: almalinux or rocky
  • For other systems, check your email or my.planetnode.net

Step 2: Install an SSH client

Do you already have an SSH client installed?

  • Windows: Install PuTTY or use Windows Terminal (Windows 10/11)
  • macOS/Linux: SSH is already available by default via Terminal

Step 3: Connect

For Windows (PuTTY)

  1. Open PuTTY
  2. Paste the IP address in the "Host Name (or IP address)" field
  3. Make sure port 22 is set and the type is SSH
  4. Click "Open"
  5. Enter your username (found on my.planetnode.net)
  6. Enter your password (it won't be displayed while you type)

For macOS/Linux (Terminal)

  1. Open Terminal
  2. Type the following command (replace USERNAME and IP_ADDRESS with your details):
bash
ssh USERNAME@IP_ADDRESS
  1. The first time you'll get a security warning, type yes and press Enter
  2. Enter your password

Step 4: You're connected!

You're now logged into your VPS. You'll see a command prompt where you can enter commands.

TIP

For Debian, Ubuntu and similar distributions, you log in with a regular user. Use sudo for commands that require administrator rights, for example:

bash
sudo apt update

If you need to run multiple commands as root, it's more convenient to temporarily switch to a root shell. This prevents having to type sudo before every command:

bash
sudo su -
# or
sudo -i

Both commands give you a root shell with root's environment variables:

  • sudo -i: Simulates a direct login as root (more modern and faster)
  • sudo su -: Executes the su - command as root (traditional method)

In practice they do the same thing, sudo -i is slightly more direct.

TIP

For extra security, we recommend using SSH keys instead of passwords. This is much safer! Contact us via a support ticket or our Discord if you need help with this.

Common problems

"Connection refused"

Your VPS may be turned off. Check the status on my.planetnode.net and start your VPS if needed.

"Permission denied"

Check if your username and password are correct. You can reset your password via the client panel.

INFO

If you still can't figure it out, we're happy to help via a support ticket, our Discord or by phone!